As a Patient, Your Responsibilities are...
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To
cooperate with all Hospital staff and to ask questions if any information is
not understood.
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To
ask your doctor or nurse what to expect regarding pain management, pain
relief options, unrelieved pain, and any concerns you may have about pain.
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To
be considerate of other patients and to see that your visitors are
considerate as well.
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To provide
information needed to process your insurance claims properly and to pay your
bill as quickly as possible.
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To
be respectful of other people’s property and the property of the Hospital.
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To
follow all Hospital rules and regulations and to see that your visitors do
likewise.
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To
help Hospital staff protect your personal belongings.
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To
follow the treatment plan you and your doctor make together and to report
any changes in your condition.
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To provide information to doctors
and hospital staff about what actions you would like taken if you can no
longer communicate for yourself (a copy of your advance directive).
Please
contact Patient Advocate Virginia Potrepka at 203-573-7386 for more details on
the Hospital's grievance process.
Teletypewriter (TTY) users may call 203-573-7570 to register their complaint.
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A Patient’s Guide to Participating in Quality Hospital Care
encourages patients to talk with their providers about quality and patient
safety and provide tools to assist patients and their families in participating
more fully in achieving a safe, high quality hospital experience.
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